Our Code of Conduct & Ethics
At Medline, our Code of Conduct & Ethics (our “Code”) is more than just a document – it defines who we are. It tells our customers, communities and each other what to expect from Medline. It also serves as a guide to ethical decision-making in the interactions we encounter every day. It reinforces our culture and shapes our future success by defining our shared commitment to the highest standards of business conduct.
Our Code applies equally to everyone at Medline, covering all levels of our employees, officers, directors and independent contractors working across our global enterprise (“Covered Persons”). In addition, we expect our customers, vendors and other partners to share our commitment to these guiding principles. Over decades of hard work and dedication to the values explained in our Code, Medline has developed immeasurable trust with our customers, colleagues and communities – all of which has built the credible and dependable reputation we enjoy today. Those in our company who lead others hold a special position of responsibility to set the example of what our Code truly means in practice, establishing the tone for future decades of success. In the case of our nonemployee directors, compliance with the Code is subject to the provisions of Medline’s Certificate of Incorporation, Bylaws and any stockholder’s agreements with the company.
Office of Ethics & Compliance (OEC)
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Commitment to Integrity
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Office of Ethics and Compliance (OEC)
The OEC oversees the reviews and routing of reports from any reporting channel to the proper function for review and investigation. Most reports will be reviewed and managed locally or by the Human Resources Department. However, certain categories, including any reports or allegations involving violations of criminal law or misconduct by a senior member of leadership, will be immediately escalated to the CCO for evaluation prior to commencing any investigation.
No Retaliation Policy
The OEC oversees the reviews and routing of reports from any reporting channel to the proper function for review and investigation. Most reports will be reviewed and managed locally or by the Human Resources Department. However, certain categories, including any reports or allegations involving violations of criminal law or misconduct by a senior member of leadership, will be immediately escalated to the CCO for evaluation prior to commencing any investigation.
Speak Up
Medline has implemented a single global ethics and compliance reporting line through an independent third party. The confidential reporting line is available for any Medline employee to raise concerns about inappropriate business conduct or unethical behavior. It is available 24 hours a day, seven days a week in all our locations and in local language. Medline makes every effort within the limits of the law to maintain confidentiality and (when requested) anonymity with respect to any disclosure made through the reporting line.
Report Code of Conduct & Ethics concerns via:
- Online Reporting: Anonymous (where legally permissible) via our Medline Ethics & Compliance Reporting Line : https://medline.ethicspoint.com
By Phone:
Integrity, Excellence and Community
Our deep and enduring culture of integrity, excellence and community is one of our biggest differentiators. It has guided Medline to where we are today, and will keep us on the right path for years to come. It helps us understand that our relationships are built on trust, our reputation provides opportunity and we must earn the right to serve our customers each and every day.
Our deep and enduring culture of integrity, excellence and community is one of our biggest differentiators. It has guided Medline to where we are today, and will keep us on the right path for years to come. It helps us understand that our relationships are built on trust, our reputation provides opportunity and we must earn the right to serve our customers each and every day.
Reporting Rights & Obligations
Creating a culture where we all feel comfortable raising concerns is a priority. Medline has established an open, speak up environment in which Covered Persons, without threat of retaliation, have the right and obligation to report any conduct they believe may be non-compliant with the Code, Medline policies or procedures or any applicable law. All Medline leaders are responsible for fostering an environment in which every employee feels comfortable raising questions or concerns.
No Retaliation Policy
Medline has implemented a No Retaliation Policy, which prohibits any form of retaliation against any person who makes a good faith report of any compliance, ethics, or legal concern. Anyone who retaliates against a person who makes such a report in good faith or who fails to cooperate with any aspect of an internal investigation will be subject to discipline, up to and including termination of employment. This policy applies on a mandatory Enterprise basis.